Return Policy
Frequently Asked Question
How do I open an account with Gold 'n Gems?
Account Opening Forms can be found here.
What is the daily shipping cut off time?
Monday - Thursday 4:00 pm CST
Friday 1:00 pm CST
What is your preferred method of shipping?
Given the value of the products we deal with, all of our packages ship FedEx Next Day or Second Day unless otherwise specified.
Do I really get free chocolate with every order?
YES! Every package is shipped with a sweet treat from us to you. It's just our way of saying we appreciate you.