Fast Processing
Most in-stock orders ship the same business day.
Wholesale fulfillment
Shipping Information
Fast processing, dependable delivery and insured protection for the inventory your business depends on.
Dependable Delivery
Orders generally ship using FedEx 2Day standard delivery.
Insured to Your Doorstep
Every Gold 'n Gems package is insured through delivery.
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Order Processing
Most in-stock orders ship the same business day. Orders received after 3 p.m. on Fridays or on major holidays ship the following business day.
If timing is important for your business, please contact our team before placing your order so we can help confirm current availability and shipping expectations.
Business-day timing excludes major holidays and begins once the order is ready for shipment.
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Shipping Methods
When free shipping is offered, Gold 'n Gems uses the lowest-cost available insured service. Otherwise, we generally ship using FedEx 2Day standard delivery.
The final carrier and service may depend on the order, destination and available shipping options.
Need help with a shipping option? Call 713-988-9786 before completing your order.
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Insured Delivery
Every package is insured to your doorstep. We package wholesale jewelry carefully and use insured services so your order is protected while it is in transit.
Please review your delivery promptly and contact us if there is an issue with the package or its contents.
Keep the original packaging and order information available when contacting our team about a delivery issue.
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Questions About an Order
For shipping questions, delivery timing or help with an existing order, email info@gngwholesale.com or call 713-988-9786.
Our team is available Monday through Friday, 10 a.m.–6 p.m. CST.
Please include your business name and order number when contacting us about an existing shipment.